How to close your account?
At some point, you may decide that you no longer need your account with us. We're sorry to see you go, but we understand that things change. If you're sure you want to close your account, we're here to help.
The only way to close your account is to contact our customer support team. You can reach us via chat or email, whichever is more convenient for you.
Chat
If you prefer to chat with one of our representatives, simply click on the chat icon in the bottom right corner of your screen. A chat window will open and you can type your message to us. One of our team members will be with you shortly to assist you with closing your account.
If you would rather send us an email, you can do so via [email protected]. Please be sure to include your request to close your account in your message and the reason to do so. One of our team members will respond to your email as soon as possible.
Final Steps
Once you have contacted our customer support team and requested to close your account, they will guide you through the final steps. This may include confirming your identity and providing any necessary information. Once everything is complete, your account will be closed and you will receive a confirmation email.